Privacy Policy


onlineKarma Privacy Policy

The Privacy policy below describes how onlineKarma collects and uses information about its customers and website visitors (You or The Users).

What information does onlineKarma collect from its Users?

onlineKarma collects different types of personally identifiable information in order to be able to provide its services to You. Such information may include but is not limited to name, mailing address, telephone numbers, email addresses, credit card information and other. Users provide all such information voluntarily through various order forms, email messages sent to onlineKarma’s, telephone, etc.

onlineKarma also collects different types of non-personally identifiable information that may include referral URL's, Users' IP addresses, Users' use of website, information about the browsers used by the User, etc. Some of this information is collected through Cookies, which are small pieces of data that are sent to your browser from a web server and are stored on your computer's hard drive and help onlineKarma identify you as the User. You have the choice to modify your browser and thus to reject the Company's cookies. More information here.

How does onlineKarma use the information it collects?
onlineKarma uses all collected information primarily for provisioning the services you have ordered and providing you with ongoing customer support. We may also use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with "Unsubscribe" in the subject. User information is also used for improving onlineKarma’s business processes to make your overall user experience more rewarding.

Does onlineKarma disclose Users' information to third parties?

All personal information collected by onlineKarma is treated as strictly confidential. We may disclose User's personal information if required by law. We may disclose part of Users' personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services you have ordered. For example: your Credit card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment; your personal and business related information may be provided to the SSL certificate provider with whom onlineKarma cooperates for providing you with the SSL certificate service, etc.

The use of any data provided by onlineKarma to these partnering service providers is governed by their own Privacy Policies and is beyond onlineKarma’s control.

What does onlineKarma do to prevent loss, misuse or alteration of Users information?

We guarantee that we strictly apply all industry standard security measures to protect your personal information. Such measures include without limitation: data encryption, password protected access to Users' personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through onlineKarma’s order forms, login forms etc.

There may be security and privacy limitations, which are beyond onlineKarma’s control. By choosing to provide personal information to onlineKarma you understand and agree that the security, integrity and privacy of your information cannot be 100% guaranteed.

onlineKarma reserves the right to change this Privacy Policy at any time. Such changes will become effective and binding after their posting on the website. You agree to regularly review this Privacy Policy for revisions and updates. By continuing to use onlineKarma’s services and website after any posted revision, you agree to those changes.

To report an incident of abuse, please email

Liability for links 

References and links to third-party websites are beyond our responsibility. Any responsibility for such websites is rejected. The access and use of such websites is at the user's own risk.


The copyright and all other rights to contents, pictures, photos or other files on the website belong exclusively to the company onlineKarma GmbH or the specifically named rightholders. Reproduction of any elements requires the prior written consent of the copyright owners.


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

We will take the following responsive action, should a data breach occur:

We will notify you via email

       Within 72 HOURS
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Personal Data collected for the following purposes and using the following services:


DoubleClick for Publishers, PubMatic and Rubicon Project

Personal Data: Cookies and Usage Data


LinkedIn conversion tracking, Google Analytics with anonymized IP, Google AdWords conversion tracking, Mouseflow and Facebook Ads conversion tracking

Personal Data: Cookies and Usage Data

Contacting the User:

Contact form

Personal Data: email address, first name and last name

Displaying content from external platforms:


Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

Handling payments:


Personal Data: various types of Data as specified in the privacy policy of the service

Interaction with external social networks and platforms:

Pinterest “Pin it” button and social widgets, LinkedIn button and social widgets, Facebook Like button and social widgets, Twitter Tweet button and social widgets and AddThis

Personal Data: Cookies and Usage Data

Platform services and hosting:


Personal Data: various types of Data as specified in the privacy policy of the service

Remarketing and behavioral targeting:

Facebook Custom Audience

Personal Data: Cookies and email address

Further information about Personal Data:


MySiteAuditor audits one web page at a time and determines how SEO-friendly that page is for
a targeted keyword or phrase.

link to their policy:


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Victoria Veiga
C/ Jonqueres 15, 2-2a
Barcelona, Barcelona 08003
Last Edited on May 31, 2018